spa ediquette
Please note MOBILE PHONES ARE NOT PERMITTED inside clinic /spa area .INFARED expensive equipment is used. Your Mobile phone Must be Turned completely OFF or left in your car.
Your Treatment may /will be terminated with no refund for
non compliance .
JET SPA /Hydro Therapy
Our Spa Capsule is located on the Ground Floor in a beautiful Egyptian & Tibetan inspired room.
Please note there are size and weight restrictions for the capsule max 120kgs and 70cm circumference.
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. Disposable underwear is provided for all 1 of spa treatments and must be worn -if you are having a spa you may bring your own swimwear please ask staff before booking a session.
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Spa packages will be supplied with 1 pair disposable/washable pair any more issued will be charged $3 per pair.
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Please use gowns provided if you need to go outside of the treatment area.
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Mobile phone must be switched of before entering the treatment area - photos are not permitted.
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If You have had a major operation within a 3 month period you may not be able to have body treatments.
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Generally, a Doctors letter will be required, it will greatly depend on the type of operation you have undergone, give us a call we'll be happy to go through the options with you.
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If you are pregnant in your first or last trimester you cannot have any type of body treatment & congratulations!
We also do not cater to pregnancy massage.
Treatment Rooms - Beauty and Massage
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Our Beauty and Massage rooms are located on the first floor and will require you to walk up a flight of stairs. Please consider this when making bookings
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If you have any type of injury that inhibits you from climbing stairs, a doctor's letter may be required
Hygiene-
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Clients must shower before attending our clinics for any spa treatment.
Clients that have their period (menstruation) cannot have any spa treatments.-or waxing in the bikini area.
To maintain our High level of customer experience Body Soul EMPORIUM
ask that you consider the following outlined requirements when attending our Clinic
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Management reserves the right to refuse to perform treatments on clients.
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.Our highly qualified & extensively trained staff are professional, courteous, and respectful and we expect our clients to be the same.
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minimum of 24 hr cancellation notice for members
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48hrs for promotional Vouchers.
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A $50 rebooking fee will apply.